Επιπλέον οδηγός
All additional drivers must meet all rental requirements. Additional drivers can be added at any rental location and at any time during the rental. An additional driver fee of 12.00 CHF (excl. VAT) per day up to a maximum charge of 120.00 CHF (excl. VAT) applies.
Εξυπηρέτηση εκτός ωραρίου
Park the car in the rental return area. There is a drop box where the customer should leave the copy of the rental agreement and the keys. The vehicle remains the renters responsibility until it is checked in by an Enterprise employee the next business day.
Απαιτήσεις ηλικίας
The minimum age requirement for all vehicles is 21. A young driver fee of 19.90 CHF (excl. VAT) per day up to a maximum charge of 199.00 CHF (excl. VAT) applies for all renters between the age of 21 and 24.
Πολιτική διασυνοριακής χρήσης
Vehicles can be driven in all European countries excluding Albania, Belarus, Bosnia, Kosovo, Moldova, Montenegro, Northern Macedonia, Russia, Kaliningrad region, Turkey and Ukraine. No additional charges apply for cross border travels. Customers are not required to inform the rental branch of their intention to leave the country with the vehicle and no prior require authorization is needed.
Ασφάλιση ζημιών
Collision Damage Waiver and Theft Protection (CDWTP) reduces the liability of the renter in the event of theft, attempted theft or damage to the bodywork of the vehicle, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. If CDWTP is not included in the reservation, the renter has full liability for the vehicle. CDWTP is available for purchase if not included in the booking.
If included in the reservation, the excess amount ranges between 1500 CHF and 5000 CHF depending on car class. Excess will be charged every time a vehicle is damaged. Collision Damage Waiver and Theft Protection is not insurance.
Εξαιρέσεις/Ακυρώσεις ασφάλισης ζημιών
Collision Damage Waiver and Theft Protection does not cover: tire punctures, wheel damage, interior damage, wrong fuel, roof damage, undercarriage damage, damage to lights or lenses, damage from weather, natural disasters, damage from riots or civil unrest, damage from dangerous substances.
Collision Damage Waiver and Theft Protection will be voided if damage is caused by: driving under the influence of drugs or alcohol, unauthorized driver, racing or speed contest or competition, unlicensed driver or driver training, driving over state or international borders in violation of the Rental Agreement, gross negligence or recklessness, or driving off of a regularly maintained roadway.
Πολιτική παράδοσης απλής διαδρομής
All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. This one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, the desired route, and car category.
Πολιτική αποκλειστικότητας
Cost of rental includes time and miles, unlimited kilometers, and mandatory winter fee (from 01 December to 31 March).
Υπηρεσία ανεφοδιασμού
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1 - Prepay Fuel
This option allows the renter to pay for the fuel at the time of rental and return the tank empty. No refunds will be issued for unused fuel.
Option 2 - We Refill
This option allows the renter to pay at the end of the rental for fuel used but not replaced. Prices will be higher than local fuel prices. Additional charges may be added.
Option 3 - You Refill
This option allows the renter to return the vehicle with the same amount of fuel as received to avoid extra fuel charges.
Διαθεσιμότητα προγράμματος αφοσίωσης
Οι πελάτες του Enterprise Plus μπορούν να κερδίσουν πόντους για ενοικιάσεις που πληρούν τις προϋποθέσεις και να εξαργυρώσουν πόντους σε αυτό το κατάστημα. Οι κρατήσεις εξαργύρωσης πρέπει να γίνονται στο διαδίκτυο από τον πελάτη, πριν από την προγραμματισμένη ημερομηνία παραλαβής.
Οι πελάτες του Emerald Club μπορούν να κερδίσουν πιστώσεις για ενοικιάσεις που πληρούν τις προϋποθέσεις σε αυτό το κατάστημα. Οι κρατήσεις εξαργύρωσης πρέπει να γίνονται πριν από την προγραμματισμένη ημερομηνία παραλαβής (στο διαδίκτυο ή τηλεφωνικά). Σημείωση: Τα μέλη του Emerald Club μπορούν να κερδίσουν πιστώσεις σε ενοικιάσεις των επωνυμιών National και Enterprise, αλλά μπορούν να κάνουν εξαργύρωση μόνο σε καταστήματα της επωνυμίας National.
Οι κρατήσεις πρέπει να γίνονται εκ των προτέρων και πρέπει να έχουν συνημμένο τον αριθμό μέλους, για να κερδίσετε πίστωση/πόντους.
Ασφάλεια ατυχήματος
Ασφαλιστική κάλυψη ατυχήματος
Η Ασφαλιστική κάλυψη ατυχήματος σάς παρέχει οικονομική αποζημίωση σε περίπτωση ατυχήματος με το ενοικιαζόμενο όχημά σας ή κατά την είσοδο ή την έξοδό σας από το αυτοκίνητο. Η κάλυψη αυτή ισχύει για τον εγγεγραμμένο και τον κατονομαζόμενο οδηγό, καθώς και για τους επιβάτες του κατά τη διάρκεια της ενοικίασης. Ποσά κάλυψης: Έως και 30.000,00 CHF ανά άτομο σε περίπτωση αναπηρίας, 15.000,00 CHF σε περίπτωση θανάτου.
Τρόποι πληρωμής
VISA, American Express and MasterCard are accepted for payment and deposit for the rental. All customers are required to provide a deposit plus the cost of the rental by credit card.
The deposit amount for car classes intermediate and below is CHF 2,000.00. The deposit amount for any car class above intermediate is CHF 3,000.00. Payment must be made with a valid credit card issued in the name of the renter.
Ασφαλιστική κάλυψη οδικής βοήθειας
Roadside Assistance Protection is an optional coverage available for selection by the renter. Roadside Assistance Protection includes all the benefits of Basic Roadside Assistance Protection. In addition, Roadside Assistance Protection covers the costs of overnight accommodation and onward travel by taxi, train, or bus for all passengers in the vehicle, up to a total cost of 500 CHF.
If necessary, a replacement vehicle will be delivered within 24 hours in Switzerland. You must adhere to all rental terms and conditions to receive the benefit of Roadside Assistance Protection.
Roadside Assistance Protection also covers the cost of repair/replacement for the following:
- Misfuelling (only if the renter realizes and informs the rental company before the engine has been started following refueling)
- Loss of the vehicle key or the key locked inside the vehicle
- Flat car battery
- Running out of fuel
Απαιτήσεις ενοικιαστή
The renter and all additional drivers must present a valid driver's license at the time of rental. In addition to the valid driver's license, the main renter must present an official photographic identification (e.g. passport) and a credit card issued in their name. All persons with a driver's license not issued in Latin script (e.g. German, French, Italian, English) must carry an international driver's permit, in addition to their driver’s license from their country of origin.
Προηγμένη απαλλαγή ευθύνης για ζημιά από σύγκρουση
Η Προηγμένη απαλλαγή ευθύνης για ζημιά από σύγκρουση και Απαλλαγή ευθύνης από κλοπή καλύπτει το ποσό υπέρβασης που ισχύει για την Απαλλαγής ευθύνης για ζημιά από σύγκρουση και Προστασία από κλοπή. Απαιτείται αγορά της Προστασίας από κλοπή και Απαλλαγής ευθύνης για ζημιά από σύγκρουση προκειμένου να δικαιούνται οι ενοικιαστές την αγορά της Προηγμένης απαλλαγής ευθύνης για ζημιά από σύγκρουση.
Οδηγίες άφιξης
To pick up your car with Alamo / Enterprise / National, please follow the signs "Mietwagen / Rental Car) which are directing you to the Car Rental Center on Level 1 of the Airport Center. To Return your rental car, please follow the "Abflug / Rental Car Return" signs when approaching Zurich Airport. You can return your car in the "Parking 3" car park where you will find our Alamo / Enterprise / National return cabin.
Προστασία συμπληρωματικής ασφάλειας αστικής ευθύνης
Supplemental Liability Protection (Third Party Liability) cover is required by law and included in all rates. All vehicles in our fleet are insured against damage or injuries caused to a third party and third party property as a result of an accident involving the hire vehicle. You must comply with all the rental company’s terms and conditions in order to receive the benefit of the insurance provisions.
Προστασία ελαστικών και παρμπρίζ
TWP Tires and Windshield Protection is an optional coverage which reduces the renters financial responsibility in the event of damage to the tires, rims or windshield of the vehicle subject to the terms and conditions of your rental contract and applicable laws. It is available for an additional fee of 9.50 CHF per day plus VAT and Airport Fees where applicable and waives the excess for damage to tires, rims and windows to 0 CHF.
Downtown Z?rich