Επιπλέον οδηγός
Additional drivers are available for NOK 50.00 including tax per day. Unauthorized drivers are fully responsible for all damages to the Enterprise vehicles and damages caused by Enterprise vehicles. The person on the reservation is considered as the main driver, he or she should be present at time of pickup and responsible of any rental and rental related charges.
Εξυπηρέτηση εκτός ωραρίου
Pick-up outside normal opening hours is available for all vehicle groups. The location offers an after hours pick-up service through online reservation only, and customers are required to provide a valid mobile number and email address to provide further instructions.
Please note that the station is unmanned during your pick-up time and it is therefore vital that your rental agreement is signed and all payment authorisations are completed prior to arrival. Therefore, please complete your check-in process via the link received in your pre check-in email 48 hours prior to pick up.
All information is required including full name, home address, phone number, email address, driving licence information and credit card details.
Additional protections and products will be available during the pre check-in.
An authorisation will be made on your credit card consisting of 3000 NOK on the contract plus additional charges (if any). The rental agreement will be sent to your email for you to sign.
Please review our rental agreement and Terms and Conditions before signing.
Please note that your booking is not confirmed unless all of the above requirements have been met and you have received the final signed rental agreement by email.
You will receive a link from our vendor partner Sharebox which will prompt you for driving licence information, including a picture of the front and back of the driving licence document. Once submitted, you will receive a location ID to retrieve your rental keys. Arrival:
- Once in the arrivals hall, continue straight forwards by following the signs to Car Rental. Our key box is located to the left of our office door.
- Please follow the instructions emailed prior to arrival or displayed on the key box to collect your key.
- Wi-Fi/data is needed to access the rental key provided during an After Hours reservation. If you cannot access Wi-Fi/data, have any issues or need assistance, please contact the 24-hour helpline who will help you.
- When you have collected your key, proceed to the parking garage P4, second floor by following the signs for Alamo/Enterprise/National. 2 min walk from our office.
- Your vehicle has been checked for damages and if there are any, they are marked on your rental agreement, which you will have received by email after signing the agreement. Please take time to walk around your vehicle before leaving the car park. If you notice any new damage, take a picture/video with the time/date and contact our branch as soon as possible during working hours to inform us of the new damage.
- To exit the parking garage, follow the signs for ‘Exit’.
Return:
- Follow the signs for ‘Car Rental Return’ and park your vehicle in the parking garage P4, second floor at an available stall assigned to Alamo/Enterprise/National
- To drop off your key, please go to the office and drop your key in our drop box, located in front of our office entrance.
- Follow the instructions on the display and enter the plate number on the key tag (i.e. UF12345) and your phone number. A slot will open, place the key inside and close the slot firmly. If you have any issues or need assistance, please contact the 24-hour helpline who will guide you.
- The final invoice will be sent to your email within 24 hours during weekdays and 48 hours during weekends.
Important information: To provide convenience to travelers we provide 24/7 returns. Please note, outside of business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damages until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.
Απαιτήσεις ηλικίας
Minimum age for renting from Enterprise Norway is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of 100.00 NOK including tax per day with a maximum fee of 1000.00 NOK per rental. All car groups are available for renters between the ages of 18 - 99.
Πολιτική διασυνοριακής χρήσης
Τα οχήματα μπορούν να οδηγηθούν μόνο στις εξής χώρες: Αυστρία, Βέλγιο, Γαλλία, Γερμανία, Δανία, Ελβετία, Ηνωμένο Βασίλειο, Ισπανία, Ιταλία, Κάτω Χώρες, Λιχτενστάιν, Λουξεμβούργο, Πορτογαλία, Σαν Μαρίνο, Σουηδία, Τσεχία και Φινλανδία. Οι διελεύσεις με φεριμπότ με το όχημα επιτρέπονται. Ισχύει χρέωση διασυνοριακής χρήσης 250,00 NOK ανά ημέρα. Σε όλες τις περιπτώσεις, οι πελάτες πρέπει να ενημερώσουν το υποκατάστημα ενοικίασης για την πρόθεσή τους να ταξιδέψουν στο εξωτερικό με το όχημα και να λάβουν σχετική έγκριση. Τα μη εγκεκριμένα διασυνοριακά ταξίδια θα έχουν ως αποτέλεσμα την παραβίαση του συμβολαίου και θα επιφέρουν πρόστιμο 10000,00 NOK.
Παράδοση και συλλογή
Currently not offered in Norway.
Πολιτική παράδοσης απλής διαδρομής
All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. This one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, the desired route, and car category.
Υπηρεσία ανεφοδιασμού
Fuel service option (FSO) is offered at time of check out and price is depending on the vehicles tank size. Ask the rental agent at the counter.
Διαθεσιμότητα προγράμματος αφοσίωσης
Οι πελάτες του Enterprise Plus μπορούν να κερδίσουν πόντους για ενοικιάσεις που πληρούν τις προϋποθέσεις σε αυτό το κατάστημα. Η εξαργύρωση πόντων δεν είναι διαθέσιμη σε αυτό το κατάστημα.
Οι πελάτες του Emerald Club μπορούν να κερδίσουν πιστώσεις για ενοικιάσεις που πληρούν τις προϋποθέσεις σε αυτό το κατάστημα. Η εξαργύρωση δωρεάν ημερών δεν είναι διαθέσιμη σε αυτό το κατάστημα. Σημείωση: Τα μέλη του Emerald Club μπορούν να κερδίσουν πιστώσεις σε καταστήματα της επωνυμίας National και Enterprise.
Οι κρατήσεις πρέπει να γίνονται εκ των προτέρων και πρέπει να έχουν συνημμένο τον αριθμό μέλους, για να κερδίσετε πίστωση/πόντους.
Πακέτο προστασίας 1
Basic package - The Basic Package is an optional service, that includes Road Assistance Protection or RAP, Tires and Windshield Protection or TWP and Personal Accident Insurance or PAI for a more advantageous price than if the products are purchased separately. CDWTP must be accepted to be able to purchase this additional insurance product or coverage.
Πακέτο προστασίας 2
Premium Package - The Premium Package is an optional service, that includes Road Assistance Protection or RAP, Tires and Windshield Protection or TWP, Personal Accident Insurance or PAI and Super Collision Damage Waiver Theft Protection or SCDWTP for a more advantageous price than if the products are purchased separately. CDWTP must be accepted to be able to purchase this additional insurance product or coverage.
Ασφάλεια ατυχήματος
Η Ασφάλεια ατυχήματος καλύπτει τον οδηγό και τους επιβάτες και παρέχει αποζημίωση για αναπηρία, ιατρικά έξοδα ή θάνατο σε περίπτωση τροχαίου ατυχήματος.
Χρησιμοποιήστε τον παρακάτω σύνδεσμο για να διαβάσετε τους όρους και τις προϋποθέσεις με περισσότερες λεπτομέρειες:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring
Τρόποι πληρωμής
All major credit cards, issued by either American Express, Mastercard, Visa and Diners Club are accepted. All cards presented must be in the renter's name. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 5000 NOK for the categories Mini, Economy, Compact, Intermediate, Standard, Full-Size and 8000 NOK for the categories Premium, Luxury.
Ασφαλιστική κάλυψη οδικής βοήθειας
Roadside Protection (RAP) is an optional coverage available for selection by the renter. RAP allows the customer to waive financial responsibility for chargeable roadside incidents such as tire punctures, running out of fuel and lockouts. RAP does not cover self-inflicted situations such as misfuelling and does not eliminate the customer's deductible in the event of damage or theft, regardless of which protection you choose at the time of pick-up. RAP is mandatory for all customer's taking the vehicle out of the country. You must adhere to all rental terms and conditions to receive the benefit of RAP.
Απαιτήσεις ενοικιαστή
At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Norway. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European union renters an international driving permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland Or United States. Special requirements apply for driving licenses of the People's Republic Of China And Vietnam. Please turn to your embassies for further information.
Passport information: renters from countries with Schengen agreement (including Iceland, Norway And Switzerland) will need to present a valid national identity card or passport at the rental counter as proof of identity.
All other renters will need to present a valid international passport in roman alphabet at the rental counter as proof of identity. The above conditions is also applicable for all additional drivers, if any.
Προηγμένη απαλλαγή ευθύνης για ζημιά από σύγκρουση
Super Collision Damage Waiver is an optional coverage that reduces the renter’s liability in case of damage to and/or theft of the vehicle.
The Excess deductible is 3000 NOK for all vehicle categories and covers the following.
- Third Party Liability
- Damage/Collision Waiver
- Theft Cover
Please note: Collision Damage Waiver must be included in the reservation or purchased before you can chose Super Collision Damage Waiver.
If you wish to reduce your excess to zero instead, you can purchase the Zero Excess cover.
Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring
Οδηγίες άφιξης
Follow the signs to car rental - Enterprise / Alamo / National.
Ασφάλεια αστικής ευθύνης
Third Party Liability insurance is mandatory by law and included with all rental rates. There is no limit to the amount of Liability insurance coverage per accident for personal injury or death. Liability insurance covers per accident for property damage up to 10,000,000.00 NOK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.
Προστασία ελαστικών και παρμπρίζ
Η Προστασία ελαστικών και παρμπρίζ αποτελεί μια προαιρετική ασφαλιστική κάλυψη, η οποία μειώνει την οικονομική ευθύνη του ενοικιαστή σε περίπτωση πρόκλησης ζημιάς στα ελαστικά ή/και το παρμπρίζ του οχήματος και υπόκειται στους όρους και τις προϋποθέσεις του συμφωνητικού ενοικίασης και τους ισχύοντες νόμους.
Είναι διαθέσιμη με επιπλέον χρέωση και μειώνει το ποσό υπέρβασης για την πρόκληση ζημιάς στο σύστημα τροχών, τα ελαστικά ή το παρμπρίζ του οχήματος από 10.000 NOK σε 0 NOK.
Χρησιμοποιήστε τον παρακάτω σύνδεσμο για να διαβάσετε τους όρους και τις προϋποθέσεις με περισσότερες λεπτομέρειες:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring
Σημαντικές πληροφορίες υποκαταστήματος
Pick-up outside normal opening hours is available for all vehicle groups. The location offers an after hours pick-up service through online reservation only, and customers are required to provide a valid mobile number and email address to provide further instructions.
Please note that the station is unmanned during your pick-up time, and it is therefore vital that your rental agreement is signed, and all payment authorizations are completed prior to arrival. Therefore, please complete your check-in process via the link received in your pre-check-in email 48 hours prior to pick up.
All information is required including full name, home address, phone number, email address, driving license information and credit card details.
Additional protections and products will be available during the pre-check-in.
An authorization will be made on your credit card consisting of 3000 NOK on the contract plus additional charges (if any). The rental agreement will be sent to your email for you to sign.
Please review our rental agreement and Terms and Conditions before signing.
Please note that your booking is not confirmed unless all of the above requirements have been met and you have received the final signed rental agreement by email.
You will receive a link from our vendor partner Sharebox which will prompt you for driving license information, including a picture of the front and back of the driving license document. Once submitted, you will receive a location ID to retrieve your rental keys. Arrival:
- Once in the arrivals hall, continue straight forwards by following the signs to Car Rental. Our key box is located to the left of our office door.
- Please follow the instructions emailed prior to arrival or displayed on the key box to collect your key.
- Wi-Fi/data is needed to access the rental key provided during an After Hours reservation. If you cannot access Wi-Fi/data, have any issues or need assistance, please contact the 24-hour helpline who will help you.
- When you have collected your key, proceed to the parking garage P4, second floor by following the signs for Enterprise. 2 min walk from our office.
- Your vehicle has been checked for damages and if there are any, they are marked on your rental agreement, which you will have received by email after signing the agreement. Please take time to walk around your vehicle before leaving the car park. If you notice any new damage, take a picture/video with the time/date and contact our branch as soon as possible during working hours to inform us of the new damage.
- To exit the parking garage, follow the signs for ‘Exit’.
Return:
- Follow the signs for ‘Car Rental Return’ and park your vehicle in the parking garage P4, second floor at an available stall assigned to Enterprise
- To drop off your key, please go to the office and drop your key in our drop box, located in front of our office entrance.
- Follow the instructions on the display and enter the plate number on the key tag (i.e., UF12345) and your phone number. A slot will open, place the key inside and close the slot firmly. If you have any issues or need assistance, please contact the 24-hour helpline who will guide you.
- The final invoice will be sent to your email within 24 hours during weekdays and 48 hours during weekends.
Important information: To provide convenience to travelers we provide 24/7 returns. Please note, outside of business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damages until an Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.